Linklaters

Linklaters’ global TMT group provides commercial and innovative support to customers, suppliers, private companies and governments for outsourcing and offshoring projects across all industries.

Multi-jurisdictional transactions, or those with significant regulatory challenges are a particular area of strength.

Clients benefit from the TMT group’s close cooperation with Linklaters’ pre-eminent global regulatory, tax, structured finance, employment, IP and competition law teams. The firm’s TMT lawyers have expertise in all aspects of outsourcing and offshoring, including IT and infrastructure, BPO, F&A, customer contact, supply chain management, engineering, facilities management, real estate and vehicle fleet management outsourcings. We have also helped create some of the largest shared service centres.

With a dedicated India practice group, and a close association with pre-eminent local firm Talwar Thakore & Associates, Linklaters is particularly renowned for its experience of offshoring projects in India.

Recent outsourcing transactions include advising

• Vodafone on the outsourcing of its global application development and management functions of key IT systems to EDS and IBM, a project worth a total of €4 billion
• InBev on the drafting and negotiation of a pan-European application services management outsourcing agreement with LogicaCMG
• a major Dutch-based international bank on three separate global outsourcings in relation to the provision of mobile telephony, PBX systems and managed data networks and firewall services with a contract value of over £1bn
• DHL on the business-critical global outsourcing of its finance and accounting operations to Hewlett Packard involving the transfer of up to 750 full-time employees, making it one of the largest business process outsourcings of the year
• on BT’s £750 million outsourcing of fixed line, broadband, VoIP and converged services to the Post Office
• AB Storstockholms Lokaltrafik on the largest outsourcing deal in Europe (excluding the defence sector) with a value of SEK 37bn involving the operation of traffic services, maintenance and station services, including ticket sales and cleaning, for Stockholm underground