AI and Automation: The Employment Lens – Key Issues for Employers

The world of work is changing as technology is developing rapidly. Artificial intelligence (AI) is increasingly being used by employers, and working models are changing as automated technologies displace existing jobs. Employers in all sectors will be affected and should plan for these technological advancements, which will have a significant impact, both positive and negative, in the workplace.

We see these technologies being used as part of the “employment lifecycle” in a variety of ways, from recruitment (including CV sifting and facial recognition interviews), during employment (such as employee monitoring or as part of workforce planning), and all the way through to dispute resolution (most commonly at, or after, termination of employment).

Whilst automated technologies might result in the displacement of jobs, employers need to consider and plan for potential talent shortages to work with new technologies and the need to invest in human capital. They should also be considering the impact that automation and the use of AI can have on workplace culture.

The World Economic Forum’s Future of Jobs Report 2018 predicts that global labour markets will undergo significant changes over the next few years as a result of these technological advancements. It recommends that employers consider these issues now as part of their workforce planning. Is your business getting ready?

Key issues for employers using AI and automation

The infographic below summarises the key issues for all employers using, or contemplating using, AI and automation in the workplace to consider.

(AI and Automation: The Employment Lens - Key Issues for Employers

AI and Employment: The Employment Lens – what to expect in 2020

Throughout 2020, the Linklaters Employment & Incentives team will produce monthly content looking at the use and impact of AI and automation during the employment lifecycle, including:

  • How AI can be used in recruitment: the advantages, the opportunities, how to avoid the pitfalls and mitigate the risks of discriminatory decision making and biased data;
  • The impact of AI and automation on your workforce and what to consider as part of workforce planning;
  • The impact of these technologies on workplace culture, diversity and inclusion, and being an ethical and responsible employer.

If you would like to be added to our mailing lists to receive our “AI and Automation: The Employment Lens” publications and invitations to events and seminars, or if would like to discuss these issues with a member of the Employment & Incentives team, do get in touch.

Look out for our February 2020 edition, where Nick Marshall will look at how AI and automation are transforming all aspects of the employment lifecycle.