The FCA's proposed financial services consumer duty (podcast)

In this podcast episode dispute resolution partner Alison Wilson and financial regulation counsel Sara Cody discuss the FCA's recent consultation on the introduction of a "consumer duty" in financial services.  We give an overview of the proposals and consider their key aspects, and give some thought to the practical implications for firms.

You can listen below.  Alternatively, you can listen here and subscribe to our podcast feed. For more details, see our infographic on the proposals.