FCA consumer duty
The FCA’s Consumer Duty is a significant challenge to a complex ecosystem – the intricate reef of UK financial services firms, infrastructure and regulation – with far-reaching implications even for firms with no direct retail contact.
The FCA’s Consumer Duty is a significant challenge to a complex ecosystem – the intricate reef of UK financial services firms, infrastructure and regulation – with far-reaching implications even for firms with no direct retail contact.
Our London Financial Regulation team is ready to help you to navigate these shifting waters.
We offer a breadth and depth of FCA Consumer Duty expertise in all contexts, routinely advising the most significant UK financial services firms on intricate questions of scope, meeting the Duty’s requirements and developing frameworks for ongoing compliance.
Linklaters led the market in supporting firms through Consumer Duty implementation. This gives us a deep understanding of the Duty and its application to firms across the distribution chain. We offer unparalleled – and commercially pragmatic – thought leadership on the Duty to our clients and the industry through our training and public commentary.
In advising firms we also draw on our extensive experience in the contentious context of supporting clients whose treatment of customers has been subject to scrutiny. Our cross-practice contentious and non-contentious regulatory teams understand the potential risks for firms in this space, enabling us to pro-actively support firms in setting themselves up to avoid unwelcome regulatory scrutiny.
We also have experience of FCA investigations and assertive supervisory action in which breaches of the Duty are alleged. . Please speak to any of the contacts below for more information
