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Linklaters
  • About Us
  • Our approach to Generative AI

Our approach to Generative AI

Innovation is what we do.

We have a long history of engaging with emerging technologies. Generative AI is no different for us.

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New technologies, such as generative AI, present exciting opportunities but need to be explored responsibly.

We are engaging with clients to ensure thoughtful implementation of generative AI and we are educating our people on the benefits and risks associated with it. This technological evolution is bringing in a new wave of complex challenges for companies, an increased regulatory environment, and new opportunities which our market leading Technology sector is advising on.

A pioneering history of creating and adopting new technologies...

leading to the launch of Linklaters’ own GenAI chatbot in March 2023 using GPT4

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Copilot

We have collaborated with Microsoft to trial its 365 Copilot platform. Microsoft launched an early adoption programme which Linklaters became a part of in August 2023; the pilot will last initially for one year.

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Linklaters Chatbot

Linklaters launches its own chatbot leveraging Microsoft Azure AI.

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Opus 2 Investigations

Opus2

A game-changing legal technology which provides a more flexible, dynamic and efficient way for lawyers and clients to manage key aspects of an investigation. 

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reportiq dashboard

ReportiQ

We launched a next generation online due-diligence platform. The platform sets itself apart as it can be customised to each clients’ business needs.

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createiq

CreateiQ

We are the only law firm to have our own proprietary contracting platform. Where we can’t find technology to suit our clients’ needs, we’re brave enough to build it ourselves. 

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forage

Forage

The first magic circle firm to use the platform (then called InsideSherpa) for virtual internships.

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Matter Explorer

AI powered search and knowledge management system, powered by iManage RAVN.

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Nakhoda

First law firm backed incubator. Went on to create a number of products, include ISDA Create, the foundation on which CreateiQ was then built.

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Eigen

Worked in collaboration with Eigen to help develop their legal AI platform – the precursor to the creation of Nakhoda.

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Contract Express

We were an early adopter of, onboarding when it was still owned by Business Integrity. Partly as a result of that we have a competitive licensing agreement which allows us to use it globally (and directly with clients) with no restrictions or additional cost – a key advantage that is not available to our competitors.
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Blue Flag

The first online commoditised legal service developed by a major City firm when it was launched.

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Here’s a snapshot of what we’ve been working on across the firm:

Ideas Campaign

The best ideas always come from our people. As part of our strategy to encourage our people to familiarise themselves with the technology and test different uses of GenAI for themselves, we ran a global ideas campaign in the spring of 2023. The aim was to gather ideas from across the firm – across seniorities, roles and geographies - on how to apply this technology in their day to day. As always, there was no shortage of great ideas, and we’re now working our way through implementing those ideas, working with a range of technology partners to do that. 

Linklaters Chatbot

Linklaters has its own GenAI chatbot which enables everyone in the firm to explore how this technology works. Our chatbot has been built using Microsoft’s Azure OpenAI service which means that our prompts and responses are kept within a secure environment. The chatbot is evolving as we add new features and try out new use cases.  To help people get the best from this technology we have been delivering training on prompt engineering across the firm. 

Legal Knowledge Search

GenAI has the potential to revolutionise legal knowledge search capabilities as you can ask natural language questions about information held in knowledge repositories and document management systems. Rather than using complex search terms and filters, GenAI enables you to get an easy to digest, quick response based on a review of thousands of documents. To make the most of the incredible power of GenAI search, we are working with Google’s Cloud Vertex AI platform to improve the speed and accuracy of our search capabilities. 

CoCounsel

We have run a global pilot of CoCounsel by Casetext which uses GenAI to help lawyers with some typical tasks such as summarising documents, preparing witness statements, extracting contract data and completing legal research. 

Copilot

We have collaborated with Microsoft to trial its 365 Copilot platform. Microsoft launched an early adoption programme which Linklaters became a part of in August 2023; the pilot will last initially for one year.

Linklaters AI Charter

Linklaters wishes to be transparent with clients and the public about how it uses AI. We intend to use AI in accordance with the principles set out in our AI Charter. As AI technologies develop, we will continually assess our use of AI and adapt our processes to ensure that our use of AI continues to benefit our clients and our people and remains consistent with our values.

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